FAQ

Buying Work & Restock Questions
  • How can I buy your work?
    • I sell my work in "restock" style sales. It takes me weeks to produce enough work, and then it is photographed and sold during a scheduled restock. The pottery that you see in the picture is ready to ship.
  • TikTok plates! Where are they?
    • I just started making these in early February, and the kiln isn't full enough to fire yet. It will be soon.
  • When's the restock?
    • If a restock date has been scheduled, you can find it on my website, my Instagram bio, TikTok bio, or by subscribing to my email list.
  • What will be in the restock?
    • A week or so before the restock, I will post previews of everything going up. The previews will read "sold out" until the restock date and time. 
  • You sell out so quickly! How can I ensure I get something?
    • I am so sorry if you are unable to get something in a restock. There is a lot of interest in my mugs, but I don't want you to give up hope. You can do a few things to ensure you're able to get something...
      • You can first create an account on my website by going to the top navigation bar, and clicking on the person icon.
      • Save your shipping info.
      • Next, you can sign up for emails on the bottom of my page. When I send out the notification for a restock, I suggest setting an alarm on your phone to give you enough time to sit down with your payment info ready.
      • Make sure you've looked at the previews on my Instagram page before the restock.
      • Log in before the restock to give yourself enough time to get the piece you want. Refresh the page when the time for the restock comes.
      • If you're still not able to check out in time, please don't lose heart. I restock about every 4-6 weeks, and popular designs frequently come back.
  • How much is your pottery?
    • Each piece is different. Depending on materials cost, labor involved, shipping and handling fees, items like mugs may run $45-60. Until I have looked at each piece individually, I can't give you a set number.
  • How much liquid do your mugs hold?
    • Mugs vary from 14oz to 20oz capacity. All liquid capacities are listed in the item listing.
  • Will you make ____________ again?
    • Popular designs often come back back-to-back in subsequent restocks, but sometimes designs are held back for future restocks. I do it this way so that I get some enjoyment out of my work, and I have the chance to explore new ideas. I have limited time to make pottery, working a full time job, so keeping things fresh allows me to be open to creative expression. 
    Custom Work & Ordering
    • Do you do custom work?
      • No, I do not take custom orders.
    • Do you take pre-orders?
      • No, I do not take pre-orders.
    • Why don't you take customs, commissions, or preorders?
      • I have a full time job outside of pottery. I have limited time to create pottery, and keeping track of all custom orders would be very hectic. If I made one exception, I would have to make all exceptions. Pottery is also very fickle-- anything can happen in the process of making it, and if something happens to ruin a piece, customers will be waiting weeks or months for their work. Finally, I feel that it is unfair to my customers who wait for weeks for me to restock, and therefore my restocks are reduced in capacity because of having to take on commissioned work.
    • Can I reserve something?
      • No, I'm sorry. In the interest of fairness, I cannot reserve work for people.
    • Are you going to make _______ item again?
      • Maybe. I cannot commit to a yes or no for any item. I like to follow my creative intuition for each restock. If a style or color is particularly popular, I am more likely to bring that item back. But not committing to bringing things back each month allows me to keep ideas fresh, and helps me enjoy what I do. This is my hobby-turned-side hustle. I want it to stay fun!
    • There's nothing in your store. Where are your products?
      • I make pottery by batches. Every 6 or so weeks, I have a "restock", and when pottery sells out, I don't have any more to add to the store for another 6 weeks.
    • When is your next restock?
      • Short answer: I'm not sure. I can't commit to any restock dates until pottery comes out of the kiln fully glazed. It takes me about 4-6 weeks, start to finish, to make enough pottery to fill my kiln. If you want to be the first to find out about a restock date, please subscribe to my email list. I only send out emails when a new restock is coming.
    • Do you take wholesale orders?
      • No! For the reasons above, I cannot make enough pottery for a wholesale order.
    • I'm doing a giveaway on my blog/website/podcast/YouTube. Can I use one of your pieces?
      • Once pottery has been purchased and received, it is yours to do with what you please. However, I cannot reserve items for giveaways. You will need to purchase one of my pieces in a restock.

      Payment & Shipping Work

        • Do you ship internationally?
          • Yes, I ship all over the world.
        • What companies do you use to ship?
          • USPS and UPS
        • How much is shipping?
          • I can't give you a quote. That is determined by weight and location, when you check out.
        • What payment types do you take?
          • Please scroll to the bottom of my website to see payment types currently taken. I do not take PayPal at this time.

        Care & Use

        • Can I put this in the microwave?
          • Most Pottery by Danielle work is microwave safe. However, if you purchase a piece that has 22k white or yellow gold on it, it will no longer be microwavable. The gold will cause an arc in your microwave.
        • Can I put your pottery in the dishwasher?
          • Most Pottery by Danielle work is dishwasher safe. However, you should be hand washing any items that have gold luster on them, with a non-abrasive sponge or washcloth. Items with mother of pearl luster should also be hand washed.
        • Can I put your pottery in the oven?
          • That's a tricky one. A lot of recipes tell you to put cold items in the oven at the temperature it's supposed to cook at. Doing this with ceramics could potentially cause thermal shock, and crack your pottery. It is best if you heat the food and pottery up with the preheat cycle. Once the pottery is safely removed from the oven, let it cool to room temperature on its own. Do not place hot pottery in the refrigerator, freezer, or outside when it is below 32ºF. This may also cause thermal shock.
        • Is your pottery food safe?
          • All pottery made with the intention of being used with food or beverage has food-safe approved, and lead free glaze. Ornamental pieces may not be food safe. It is best not to use an item not intended for food or beverage in that manner.

        Making Work

        • What materials do you use?
          • All pottery is made with either stonewear clay, or porcelain mix clay.
        • What cone do you fire to?
          • I fire to cone 6.
        • What clay bodies do you use?
          • I use Standard 112, Standard 266, Laguna B-Mix cone 5/6, and sometimes Continental Clay buff stonewear with ochre
        • What glazes do you use?
          • I use a hodgepodge of glazes from commercial companies like Mayco, Amaco, Coyote, Minnesota Clay, and home made glaze recipes I mix myself.
        • How long does it take you to make work?
          • The average time between restocks can be 4-7 weeks.
        • How do you set your prices?
          • I set my prices by covering materials used, labor involved, and equipment maintenance.
        • How much do your mugs etc. cost?
          • My mugs range in price. Undiscounted mugs can run from $45-60, depending on the level of detail. Highly detailed mugs, or mugs with expensive materials used on them, can exceed $60. (Discounts are given for cosmetic defects, if there are any.)